Salesforce Data Model Explained: Objects, Fields, and Relationships for Beginners

Updated 4 min read
Salesforce Data Model featured image: objects, fields, and relationships explained

Introduction

Every single feature in Salesforce, whether it is a simple contact list or an advanced automation, is built on top of one core idea: the data model. If you truly understand this one topic, almost everything else in Salesforce becomes much easier to learn.

In this post, we will go in detail through Objects, Fields, and Relationships, using real, simple examples.

What is the Data Model?

The data model is simply how Salesforce organizes and stores information. Think of it the same way a filing cabinet organizes paper documents into folders and labels.

Salesforce uses three main building blocks:

Building BlockSimple MeaningReal World Comparison
ObjectA category of informationA folder in a filing cabinet
FieldOne specific piece of informationA label on a form inside the folder
RecordOne actual entryOne filled-in form inside the folder

Let us go through each of these in detail.

1. Objects

An Object is a container that holds a certain type of information. Think of it like a table in a spreadsheet, or a folder that holds similar documents.

Salesforce has two types of objects:

Standard Objects

These come built into Salesforce already. Examples include:

  • Account: represents a company or organization
  • Contact: represents a person connected to an Account
  • Opportunity: represents a potential sale or deal
  • Case: represents a customer support request

Custom Objects

These are objects you create yourself, for information specific to your business. For example, a school might create a custom object called Student__c or a gym might create one called Membership__c. Custom objects always end with __c in their technical name.

2. Fields

A Field is one specific piece of information stored inside an object. If the object is the folder, a field is one line on the form inside it.

For example, the Contact object might have these fields:

Field NameWhat It StoresField Type
First NameThe person’s first nameText
Last NameThe person’s last nameText
EmailThe person’s email addressEmail
PhoneThe person’s phone numberPhone
BirthdateThe person’s date of birthDate

Just like objects, fields can also be standard (built in) or custom (created by you, also ending in __c).

3. Records

A Record is one actual, filled-in entry inside an object. If the Contact object is the folder, and the fields are the blank lines on a form, then a record is one completed form.

For example, a single Contact record might look like this:

Object: Contact
Record: 
    First Name: Raj
    Last Name: Sharma
    Email: raj.sharma@example.com
    Phone: 98765xxxxx

Every time someone adds a new customer, that creates one new record.

4. Relationships Between Objects

This is where the real power of Salesforce begins to show. Objects do not exist alone. They are connected to each other, so information stays organized and linked together correctly.

Example: Account and Contact

An Account (a company, like “Sharma Traders”) can have many Contacts (people, like “Raj” and “Priya”) working there.

Account: Sharma Traders
    Contact: Raj Sharma
    Contact: Priya Sharma

This is called a Parent to Child relationship. The Account is the parent, and the Contacts are the children linked underneath it.

Common Types of Relationships

Relationship TypeSimple MeaningExample
Lookup RelationshipA loose connection, can exist independentlyA Case linked to a Contact
Master-Detail RelationshipA tight connection, child cannot exist without parentOrder Line Items linked to an Order
Many-to-Many RelationshipBoth sides can connect to many records on the other sideStudents linked to multiple Courses

A Visual Way to Think About It

Account (Company)
    |
    |---- Contact (Person 1)
    |---- Contact (Person 2)
    |---- Opportunity (Deal 1)
    |---- Opportunity (Deal 2)

Everything connects back to the Account, giving a complete, organized view of that company.

Why This Matters So Much

Once you understand Objects, Fields, and Relationships, you can understand:

  • Why reports pull data the way they do
  • Why automation tools like Flow reference specific fields
  • Why Apex code constantly refers to objects and fields
  • Why Salesforce feels so organized, even with huge amounts of data

This is genuinely the foundation of everything else you will learn.

Official Resources

Quick Recap

  • Objects are containers, similar to folders or tables
  • Fields are individual pieces of information inside an object
  • Records are actual filled-in entries
  • Relationships connect objects together, such as Accounts linked to Contacts
  • This structure is the foundation behind every Salesforce feature

What’s Next?

Now that you understand how data is structured, our next post moves into the tools that use this data every day: Declarative Automation with Flow Builder, explained in detail with a real example.