{"id":936,"date":"2026-07-28T16:00:00","date_gmt":"2026-07-28T10:30:00","guid":{"rendered":"https:\/\/swapnilzambare.com\/blog\/most-asked-admin-interview-questions-part-9\/"},"modified":"2026-10-10T13:36:31","modified_gmt":"2026-10-10T08:06:31","slug":"most-asked-admin-interview-questions-part-9","status":"publish","type":"post","link":"https:\/\/swapnilzambare.com\/blog\/most-asked-admin-interview-questions-part-9\/","title":{"rendered":"Most Asked Admin Interview Questions for Salesforce (Part 9)"},"content":{"rendered":"\n

Most Asked Admin Interview Questions are the ones that come up again and again, in fresher and experienced rounds alike. This is Part 9 of our 25-part series, and it collects the top questions we found across interview guides, community threads and real interviews.<\/p>\n\n\n\n

Each question here is covered in more depth in an earlier part, from basics<\/a> to security<\/a>. If you only have one evening before an interview, start with this part.<\/p>\n\n\n\n

How to Use These Most Asked Admin Interview Questions<\/h2>\n\n\n\n

Read each section quickly and mark the questions you cannot answer in under a minute. Then go back to the linked topic part for those questions. Finally, practise the 2026 trend questions, because interviewers now expect you to know what changed recently. Our answers post<\/a> covers many of these with model answers.<\/p>\n\n\n\n

\"Most<\/a>
How to use Most Asked Admin Interview Questions: scan, mark weak areas, study, then practise aloud.<\/figcaption><\/figure>\n\n\n\n

Most Asked Admin Interview Questions on Platform Basics<\/h2>\n\n\n\n

Study with Admin vs Developer<\/a>.<\/p>\n\n\n\n

    \n
  1. What is Salesforce, and why do companies use it?<\/li>\n\n
  2. What is the difference between an admin and a developer?<\/li>\n\n
  3. Briefly, what is a sandbox, and what types exist?<\/li>\n\n
  4. What is the difference between a standard and a custom object?<\/li>\n\n
  5. What is a record type?<\/li>\n\n
  6. Define a page layout.<\/li>\n\n
  7. What is the difference between a page layout and a Lightning page?<\/li>\n\n
  8. What are list views?<\/li>\n\n
  9. Define a custom tab.<\/li>\n\n
  10. What is a Lightning app?<\/li>\n\n
  11. What is the AppExchange?<\/li>\n\n
  12. Explain the difference between managed and unmanaged packages.<\/li>\n\n
  13. What is a change set?<\/li>\n\n
  14. What is Data Loader?<\/li>\n\n
  15. Define the Data Import Wizard.<\/li>\n\n
  16. What is a custom metadata type?<\/li>\n\n
  17. What are governor limits?<\/li>\n\n
  18. How many releases does Salesforce have each year?<\/li>\n\n
  19. Can you delete a user?<\/li>\n\n
  20. What is the difference between freezing and deactivating a user?<\/li>\n\n
  21. What is metadata?<\/li>\n\n
  22. Define multitenancy.<\/li>\n\n
  23. What is the difference between Salesforce Classic and Lightning?<\/li>\n\n
  24. What is a compact layout?<\/li>\n\n
  25. Define a quick action.<\/li>\n\n
  26. Scenario: a user says Salesforce is slow today. What do you check first?<\/li>\n\n
  27. Scenario: you join a new company as admin. What do you review in your first week?<\/li>\n<\/ol>\n\n\n\n

    Security and Access Questions<\/h2>\n\n\n\n

    Study with Sharing, Roles and OWD<\/a>.<\/p>\n\n\n\n

      \n
    1. What is a profile?<\/li>\n\n
    2. What is a role?<\/li>\n\n
    3. Define a permission set.<\/li>\n\n
    4. What is a permission set group?<\/li>\n\n
    5. What is the difference between a role and a profile?<\/li>\n\n
    6. Explain the difference between a public group and a queue.<\/li>\n\n
    7. What are organization-wide defaults?<\/li>\n\n
    8. What are sharing rules?<\/li>\n\n
    9. Can sharing rules restrict access?<\/li>\n\n
    10. What is field-level security?<\/li>\n\n
    11. What are restriction rules and scoping rules?<\/li>\n\n
    12. Briefly, what is MFA, and is it required?<\/li>\n\n
    13. What did Salesforce announce about moving permissions from profiles to permission sets?<\/li>\n\n
    14. When would you use a permission set group instead of a profile?<\/li>\n\n
    15. What is the order to check when a user cannot see a record?<\/li>\n\n
    16. What is implicit sharing?<\/li>\n\n
    17. Define delegated administration.<\/li>\n\n
    18. What are login IP ranges?<\/li>\n\n
    19. Scenario: a user cannot see a record they own. Walk through your troubleshooting order.<\/li>\n\n
    20. Scenario: your org has 4,000 inactive users. What do you do?<\/li>\n<\/ol>\n\n\n\n

      Most Asked Admin Interview Questions on Data Model<\/h2>\n\n\n\n

      Study with Master-Detail vs Lookup<\/a>.<\/p>\n\n\n\n

        \n
      1. What is a lookup relationship?<\/li>\n\n
      2. What is a master-detail relationship?<\/li>\n\n
      3. Define a roll-up summary field.<\/li>\n\n
      4. How do you get roll-ups on a lookup relationship?<\/li>\n\n
      5. What is a junction object?<\/li>\n\n
      6. What are the different field types?<\/li>\n\n
      7. Define a formula field.<\/li>\n\n
      8. What is a validation rule?<\/li>\n\n
      9. What is an external ID?<\/li>\n\n
      10. Explain the difference between the 15 and 18 character ID.<\/li>\n\n
      11. What is a dependent picklist?<\/li>\n\n
      12. What is Schema Builder?<\/li>\n\n
      13. Define a big object.<\/li>\n\n
      14. What is a global value set?<\/li>\n\n
      15. What is a record type versus a page layout?<\/li>\n\n
      16. Explain the difference between a picklist and a multi-select picklist.<\/li>\n\n
      17. What is an auto number field?<\/li>\n\n
      18. Scenario: students and courses have a many-to-many link. How do you model it?<\/li>\n\n
      19. Scenario: a field type must change in production. How do you do it safely?<\/li>\n<\/ol>\n\n\n\n

        Automation Questions<\/h2>\n\n\n\n

        Study with Flow Types<\/a>.<\/p>\n\n\n\n

          \n
        1. What is Flow?<\/li>\n\n
        2. What happened to Workflow Rules and Process Builder?<\/li>\n\n
        3. Describe the types of flows.<\/li>\n\n
        4. What is the difference between before-save and after-save flows?<\/li>\n\n
        5. What is an approval process?<\/li>\n\n
        6. Define the order of execution.<\/li>\n\n
        7. What is a fault path?<\/li>\n\n
        8. What is a scheduled path?<\/li>\n\n
        9. When would you need Apex instead of Flow?<\/li>\n\n
        10. What is Apex, in simple words?<\/li>\n\n
        11. What are email alerts and custom notifications?<\/li>\n\n
        12. Define a screen flow.<\/li>\n\n
        13. What is a record-triggered flow?<\/li>\n\n
        14. What is a subflow?<\/li>\n\n
        15. Explain the difference between a flow and an approval process.<\/li>\n\n
        16. Scenario: a flow built three months ago fails sometimes in production. What is your first move?<\/li>\n\n
        17. Scenario: automation runs twice on save. How do you investigate?<\/li>\n<\/ol>\n\n\n\n

          Most Asked Admin Interview Questions on Reports and Data<\/h2>\n\n\n\n

          Study with Reports and Dashboards<\/a>.<\/p>\n\n\n\n

            \n
          1. What are reports and dashboards?<\/li>\n\n
          2. What are the report formats?<\/li>\n\n
          3. Define a custom report type.<\/li>\n\n
          4. What is a bucket field?<\/li>\n\n
          5. What is a joined report?<\/li>\n\n
          6. Define a dynamic dashboard.<\/li>\n\n
          7. What is the running user of a dashboard?<\/li>\n\n
          8. What are duplicate rules and matching rules?<\/li>\n\n
          9. How do you back up Salesforce data?<\/li>\n\n
          10. How long does the Recycle Bin keep records?<\/li>\n\n
          11. What is a summary report?<\/li>\n\n
          12. What is a matrix report?<\/li>\n\n
          13. Define a cross filter.<\/li>\n\n
          14. What is a reporting snapshot?<\/li>\n\n
          15. Scenario: how do you set up governance so reports and dashboards do not grow out of control?<\/li>\n\n
          16. Scenario: a report shows fewer records than expected. Why?<\/li>\n<\/ol>\n\n\n\n

            Deployment and Integration Questions<\/h2>\n\n\n\n

            Study with Sandboxes<\/a>.<\/p>\n\n\n\n

              \n
            1. What sandbox types exist, and how often can you refresh them?<\/li>\n\n
            2. What is DevOps Center?<\/li>\n\n
            3. Define a deployment connection.<\/li>\n\n
            4. What are release updates?<\/li>\n\n
            5. What is an API, in simple words?<\/li>\n\n
            6. Describe External Client Apps.<\/li>\n\n
            7. What is Salesforce Connect?<\/li>\n\n
            8. Scenario: plan a sandbox refresh strategy for 20 admins working on several releases.<\/li>\n\n
            9. What is the difference between a Full and a Partial Copy sandbox?<\/li>\n\n
            10. What is a release update?<\/li>\n\n
            11. Define an integration user.<\/li>\n\n
            12. Scenario: an HR system can only send data in a nightly batch. How do you scope the integration?<\/li>\n\n
            13. Scenario: the company buys a competitor that also uses Salesforce. How do you plan the org merge?<\/li>\n<\/ol>\n\n\n\n
              \"Most<\/a>
              Fresher compared with experienced rounds in Most Asked Admin Interview Questions.<\/figcaption><\/figure>\n\n\n\n

              Most Asked Admin Interview Questions on What Changed Recently<\/h2>\n\n\n\n

              Study with Agentforce for Admins<\/a>.<\/p>\n\n\n\n

                \n
              1. What changed for Salesforce Admins between 2022 and now?<\/li>\n\n
              2. What is Agentforce?<\/li>\n\n
              3. Briefly, what does Agentforce mean for the admin role?<\/li>\n\n
              4. What is the Einstein Trust Layer?<\/li>\n\n
              5. What is Data 360, and what was it called before?<\/li>\n\n
              6. Why can you no longer create new connected apps by default?<\/li>\n\n
              7. What replaced the legacy Chat product?<\/li>\n\n
              8. What happened to Salesforce Optimizer?<\/li>\n\n
              9. Describe User Access Policies.<\/li>\n\n
              10. Why is Slack now part of the Salesforce offer?<\/li>\n\n
              11. Scenario: leadership asks you to “add AI” to the support team. What do you ask first?<\/li>\n\n
              12. Scenario: a manager still wants a new workflow rule. How do you respond?<\/li>\n<\/ol>\n\n\n\n

                Behavioral and Career Questions<\/h2>\n\n\n\n

                Study with Admin Certification Guide<\/a>.<\/p>\n\n\n\n

                  \n
                1. Tell us about yourself.<\/li>\n\n
                2. Why do you want to be a Salesforce Admin?<\/li>\n\n
                3. Describe a Salesforce project you are proud of.<\/li>\n\n
                4. Tell us about a time you missed a deadline.<\/li>\n\n
                5. What do you do when you cannot figure something out?<\/li>\n\n
                6. How did you tell someone that their request was a bad idea?<\/li>\n\n
                7. How do you handle many urgent requests at once?<\/li>\n\n
                8. Explain how you train users who resist change.<\/li>\n\n
                9. How do you document your work?<\/li>\n\n
                10. What certifications do you have or plan to take?<\/li>\n\n
                11. How do you keep learning?<\/li>\n\n
                12. What questions do you have for us?<\/li>\n\n
                13. How do you handle a user who keeps asking for the same report?<\/li>\n\n
                14. Why should we hire you?<\/li>\n\n
                15. Scenario: a director asks you to give a user full admin access “just for today”. What do you do?<\/li>\n\n
                16. Scenario: a release goes wrong on Friday evening. What do you do?<\/li>\n<\/ol>\n\n\n\n

                  Most Asked Admin Interview Questions FAQ<\/h2>\n\n\n\n

                  Are these really the most asked questions?<\/h3>\n\n\n\n

                  They are the questions that appear most often across popular interview guides and community discussions. Every company adds its own, so use the topic parts too.<\/p>\n\n\n\n

                  How should I use this part with the others?<\/h3>\n\n\n\n

                  Use it as a quick check. Then study the full topic part for any question you cannot answer well.<\/p>\n\n\n\n

                  Official Resources<\/h2>\n\n\n\n